Privacy Policy Car Lockout Mansfield Mansfield Texas

This Privacy Policy explains how Car Lockout Mansfield collects, uses, and protects personal information when you visit our website, contact us, or request service. We respect your privacy and only collect what we need to provide locksmith and roadside assistance support. By using this site or contacting us, you agree to the practices described here. If you have any questions, reach us at info@carlockoutmansfieldtx.com or (214)838-7730.

Information We Collect

We may collect information you choose to provide when you call, text, submit a form, or request a quote. This may include your name, phone number, email, service address or general location, vehicle details such as make, model, and year, and a description of the issue. If you request a key or programming service, you may also provide proof of ownership information when required for safety. We may also collect messages you send to us so we can respond and improve service quality.

Information Collected Automatically

When you visit our website, some information may be collected automatically through standard internet technologies. This can include device type, browser type, operating system, pages visited, and general usage patterns. We may also see approximate location data derived from your IP address, which helps us understand service coverage and site performance. This information is typically aggregated and used for analytics and security.

How We Use Your Information

We use your information to provide estimates, schedule and dispatch mobile service, and communicate about your request. We may use contact details to send confirmations, updates, and follow-up messages about service completion. We also use information to improve our customer support, website content, and service operations. If you contact us with a question, we use your information to respond and resolve the issue.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to help it function properly and to understand how visitors use the site. Cookies can remember preferences and help us measure traffic and performance. You can control cookies through your browser settings, and you may be able to disable some cookies. Disabling cookies may limit certain site features or reduce browsing convenience.

Call, Text, and Messaging Communications

If you call or text us, we use the information you provide to respond and help you with service. Calls or messages may be logged for quality, training, and recordkeeping. Standard messaging rates may apply depending on your carrier and plan. You can request that we stop non-essential messages by telling a representative during a call or reply message.

When We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our business, such as hosting, analytics, communication tools, payment processing, or dispatch support. These providers are expected to use information only to perform services for us and to protect it appropriately. We may also share information if required by law, legal process, or to protect the rights, safety, and security of our customers, our company, and the public.

Payments

If you pay for services, payment information may be processed by third-party payment providers. We do not store full payment card details on our own servers when processed by a payment provider. Payment providers handle data according to their own privacy and security practices. If you have questions about payment handling, contact us and we will explain the available options.

Data Security

We use reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If you suspect your information has been compromised, contact us so we can review the situation and take appropriate steps. We encourage customers to share only what is necessary for service and to keep account credentials private if using any vehicle apps.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy. This may include providing service, maintaining business records, handling disputes, preventing fraud, and meeting legal or regulatory requirements. When information is no longer needed, we take reasonable steps to delete it or anonymize it. Retention can vary depending on the type of information and the reason it was collected.

Your Choices and Rights

You may request access to the personal information you provided to us and ask for corrections if it is inaccurate. You may also request deletion of certain information, subject to legal, safety, and operational requirements. You can opt out of non-essential communications by contacting us. To make a request, email info@carlockoutmansfieldtx.com or call (214)838-7730.

Third-Party Links

Our website may include links to third-party sites for additional information. We are not responsible for the privacy practices of those third-party sites. If you click a link, review that site’s privacy policy before providing personal information. We encourage safe browsing and careful sharing of information online.

Children’s Privacy

Our services and website are intended for adults who can request locksmith and roadside assistance. We do not knowingly collect personal information from children. If you believe a child provided information through our site, contact us so we can review and address the situation. We will take reasonable steps to remove information when appropriate.

Service Area Notes

Car Lockout Mansfield provides mobile locksmith and roadside assistance services in Mansfield and surrounding areas. To dispatch correctly, we may ask for a service address or an approximate location such as a nearby intersection or business. Location details are used to send help and to improve response planning. If you prefer not to share a precise address during an initial request, tell us and we will work with you to gather what is necessary for service.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us. Email info@carlockoutmansfieldtx.com or call (214)838-7730. We will do our best to respond promptly and resolve privacy concerns in a clear and respectful way.

Service Area